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Sunday, August 25

Change of event, transfer, postponement and refund policy

RACE CHANGE

You may decide to change events at XTERRA Bromont at any time up to August 19, 2024 at 11:59 pm.

Same participant towards another race

Fee of $25 plus the difference in fees for the new event if applicable.

Procedure

Available directly in your Active account.

Not applicable if ever we are at maximum capacity in the new race requested at the time of the change.

EVENT CHANGE

You may at any time decide to change to another event in the XTERRA Québec 2024 Series (XTERRA Tremblant or XTERRA Québec if applicable) until July 8, 2024 at 11:59 p.m.

Same participant to another applicable event in 2024 (XTERRA Tremblant or XTERRA Québec) :

Fee of $50 plus the fee difference for the new event if applicable.

Procedure

Available directly in Active via your account.

Not applicable if ever we are at maximum capacity in the new event requested at the time of the change.

REGISTRATION TRANSFER

You can decide at any time to transfer your registration to another person for an XTERRA Bromont event until August 9, 2024 at 11:59 pm.

Change of participant

Solo participant: $50 fee

Team Participant: $25 fee per participant

If the replacement participant requests to register for a different race, the difference in fees for the new race must be added, if applicable.

Procedure : 

Available directly in your Active account for solo participants.

Write to us at [email protected] for team participants.

Not applicable if the new person requests a change of event and we are at maximum capacity in the new event requested at the time of the change.

REGISTRATION DEFERRAL

Whatever the reason

You can at any time decide to postpone your registration to the 2025 edition of XTERRA Bromont until August 9, 2024.

The deferral fee before this date is $60.

You must email us at [email protected] to request your deferral. Fees must be paid by August 9, 2024 at 11:59 p.m. for the deferral to be effective.

Medical reason only

After August 10, it is always possible to defer a registration, but only with the presentation of a medical note which specifies that it is impossible for you to participate in the race.

The fee to carry over to 2025 after August 10 is $80.

The transaction must be completed no later than August 24, 2024 at 8 p.m..

REFUND

You can request a partial refund until August 9, 11:59 p.m. by emailing us your request at [email protected]. The refund, regardless of the reason, is 25% of the amount of your registration.

No refund possible from August 10, 2024.

Note that taxes, online registration fees and Triathlon Québec fees are non-refundable and are also extra in all our policies if applicable.

CANCELLATION

XTERRA Bromont, in conjunction with city officials, public health officials and local police, has the power to cancel one or more of the races for emergencies, including, but not limited to, inclement weather, bad weather or a terrorist threat. If such emergency conditions force cancellation, refunds cannot be offered as funds will have been spent in preparation for the event.

CANCELLATION BY PUBLIC HEALTH

Policy in effect until April 30, 2024 at 11:59 p.m.

If the event should be canceled due to public health reasons, here are the options available to you:

• • Postponement of your registration for XTERRA Bromont 2025 free of charge.
  • Transfer your registration to XTERRA Tremblant or XTERRA Quebec, 2025 by paying the price difference if the rate is higher.
  • Receive a 75% refund of the amount paid and get a 15% discount applicable on your registration for XTERRA Bromont 2025.

***Note that the 15% discount on registration fees in 2025 is applicable only for new registrations with payment and will be added to any other promotion in effect.

Policy in effect from May 1, 2024 to August 18, 2024 at 11:59 p.m.

If the event should be canceled due to public health reasons, here are the options available to you:

• • Postpone your registration for XTERRA Bromont 2025 free of charge.
  • Transfer your registration to XTERRA Quebec or XTERRA Tremblant 2025, paying the difference in price if the rate is higher.

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